Questions, bugs, account issues, or feedback.
Get in touch
Consistency is made by a small team. Email reaches a human and we
reply within one business day, usually faster.
For fastest triage, include: your iOS version, whether you are
signed in or using guest mode, and a short description of what
happened.
Frequently asked
How do I delete my account?
Open the app, go to the Profile tab, scroll to
the bottom, and tap Delete account. Deletion is
immediate and permanent. Every row tied to your user ID is
removed, including habits, check-ins, goals, briefs, and agenda
history.
Where is my data stored?
If you are signed in, your habits and check-ins sync to Supabase
(Postgres) under a row-level security policy keyed to your user
ID. As a guest, everything stays local on your device. Full
details on the privacy page.
How do I change the brief voice or speed?
Open an Intel Brief, tap the settings icon on the audio player,
and pick from Adam, Rachel, Hans Wilmar, Bella, Antoni, or Josh.
Playback speed (1x, 1.25x, 1.5x, 2x) is controlled from the same
panel.
Why is brief generation taking a while?
A fresh brief calls the Claude API with web search enabled, then
streams through ElevenLabs for narration. End-to-end this
usually lands around 20 to 40 seconds depending on topic
complexity. If it stalls past a minute, pull to refresh or tap
Generate again.
Can I use Consistency without signing up?
Yes. Guest mode gives you the full feature set (habits, briefs,
agenda, analytics) stored on-device. You can create an account
later and your local data will migrate up to the cloud.
I forgot my password.
On the sign-in screen tap Forgot password? and
enter your email. You will receive a reset link. If it does not
arrive, check spam, then email us.
My habits did not sync to another device.
Make sure you are signed in with the same account on both
devices and have network access. Sync is realtime via Supabase
Postgres change feeds, so it should land within a second of a
tap. If it does not, force-quit and relaunch to re-establish the
subscription.
Can I use Consistency offline?
Yes for habit tracking. Check-ins, edits, and streaks work
offline and reconcile when you are back online. Intel Briefs and
Agenda require a connection because they call the model.
How do I report a bug or request a feature?
Email noah@proxera.io with
the details. Screenshots help. Feature requests are read and
tracked.